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Shipping&Return Policy

cosplay365buy / 2008-10-26

 form:cosplay Costumes——www.cosplay365buy.com

We always try our best to supply you with best products and service. About return policy , pls see below detail:

1) We mainly use EMS ( internation express delivery way)  to delivery products , and it will cost 4-7 days to reach you, after your order delivered , we will send you an email and tell the EMS tracking number

2) We accept the return if we make the wrong size for the costume. Customer need  send the products back to us, when we receive the products, we will give a full refund or we will replace new ones and ship back to customer. We will pay shipping fee for the replaced products we ship to the customer. Sometimes, some fabric's color and accessories is restricted by the market's supply, we will use similar instead,but the quality is still kept original, if buyer is very sensitive in this point, pls think it over and then decide buy or not. 

3) We don't accept the return of color diffierence. We always try best to make same color with the picture here, but because of computer 's screen diffierence bring diffierent result, people see the picture's color maybe little diffierence. all these are potential reasons that maybe bring the color little diffierence. If customer is very sensitive in this point, pls think it over and then decide buy or not.  
 
4) Each costume will be checked seriously before shipment in our side , it's so sorry for we won't accept your wear out after you fitting and man-made. So please check it carefully when received.

 form:cosplay Costumes——www.cosplay365buy.com

(Total13User Comment Num)User Comment

  • aid2hear ( 2012-01-17 10:02:17 )

    im going to order a hetalia cosplay tonight i live in orlando fl, will it get to be before febuary 16th? for mega con?

    Administratoryes, can catch up the time of convention

  • Anonymous user ( 2012-01-01 10:21:47 )

    Hi, I want to order Kikyo cosplay however I need it on January 12th will it arrive on time?

    Administratorcan not catch up time because of the public holidays will come

  • Anonymous user ( 2011-10-30 03:48:29 )

    How much does shipping cost? Because I can't seem to find it anywhere.

    AdministratorUSD38 for normal costume package

  • Anonymous user ( 2011-10-02 05:49:15 )

    I would like the neru akita vocaloid costume for Oct 29. Is that enough time?

    Administratorwe can ship it out in 10 days after we get your payment. So, can catch up time of OCT.29

  • LuluLelouch ( 2011-09-16 05:12:12 )

    I bought a Axis Powers Hetalia, Italy cosplay September 13, 2011. Will it arrive before October 22,2011?
    I live in California

    Administratoryes,sure,you can receive it at hand about end of sep. or early of Oct.

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